IT Systems are our windows to the world

Let us help you create secure, reliable, scalable, performant, and feature-rich systems that will empower your team and impress your customers.

  • Give your customers the clearest and brightest view of your services.

  • Gain valuable insights into business performance, bottlenecks, and customer experience.

  • Inspire customer loyalty and repeat business.

It's all about perspective

We understand the importance creating a long-term strategic roadmap for your IT systems even though the most pressing short-term need may be to put out a few fires first. We work to ensure every engagement moves you forward in the right direction.

Your aspirations and challenges are unique

We have over 25 years of experience working with businesses of all sizes from startups to Fortune 50 corporations. We seek to understand your specific goals and dreams and collaborate with you on a custom plan to conquer your mountain.

We're not happy until you and your customers are happy

At the end of the day, everyone wants to go home feeling good about their accomplishments and that they made a difference in someone's life. We know you feel that way about your business, and your success is our success. We don't go home until the job is done.

What is a 'Fidelius', and why would I want to consult with one?

You may be familiar with the U.S. Marine Corps Motto, "Semper Fidelis", which means "Always Faithful". "Fidelius" is a comparative from the same Latin root word and means "More Trustworthy".

Our goal at Fidelius Consulting is to become your trusted IT advocate. We will work hard to earn and keep your business and to ensure that our deliverables exceed your expectations.

  • Technology Options

    We aren't locked into a single product, platform, or language. We won't try to sell you a solution just because it is the only one in our back pocket. We work with your team to craft a solution that aligns with your unique situation.

  • Trusted Partners

    If your solution requires additional services, we are connected with skilled and trusted partners who have our same dedication to quality and customer satisfaction. We will engage our partners as necessary to ensure your needs are met.

  • Custom Development

    We provide custom software development services in both Java and C# .NET including integration with popular document management and workflow systems.

  • Process Management

    We can assist you with process documentation and re-engineering. We can automate your processes using BPM tools such as Camunda or RPA tools like UiPath.

  • Open Standards

    One way to avoid vendor lock-in and supply chain risk is to leverage open standards. For business process management efforts we recommend using tools that support the Object Management Group's BPMN, CMMN, and DMN standards.

  • Business Agility

    The ability to adapt to rapidly changing customer demands and business environment is critical. We can help you improve your time-to-market for new solutions and enhancements to your existing systems.

  • Training and Support

    We provide training and mentoring for organizations that want to become self-supporting after the conclusion of an engagement. We offer longer-term support options on a subscription basis.

  • Show the Love

    Slow and broken systems are a major source of frustration for both customers and employees. Let us help you show some love to your staff and your customers so everyone goes home with a smile!

How can we help you?

Contact us today to discuss how we can help you improve your customer satisfaction and employee engagement through enhanced IT solutions.